Here’s 8 interpersonal communication competencies you must
have in order to achieve success for your organization and
yourself. Rate yourself in each category from one (poor) to
five (greatest) – and see how great “you” are. Put your rating
in the box.

	1. First Impression: You create a favorable first impression through your attire, body language, eye contact, posture and voice.
	2. Likeability: You put people at ease by exhibiting friendliness, warmth, and genuieness. You always treat people with respect.
	3. Listening: You are empathetic, patient, letting others speak; able to accurately summarize a person's point of view.
	4. Speaking: You communicate effectively one to one, in small groups, and in public-speaking situations. You are able to convey a message clearly and concisely.
	5. Writing: You write clear, precise, well-organized e-mails, memos, letters, while maintaining an appropriate tone.
	6. Team Player: You reach out to peers. You are approachable, and have earned a reputation for supporting your team's mutual values.
	7. Customer Focus: You meet internal and external customer needs in a way that provides an excellent result for the customer.
	8. Influencer: You know where to go to get things done and you build informal networks that provide information sources and influence.

Scoring

32-40	You’re well on your way to becoming an expert communicator.
24-32	You’re not doing as well as you might think. You need to put more time and effort into your personal development.
16-24	You’re mediocre at best. Work on improving every day or you’ll see others move ahead of you.
8-16	You need help fast! Don’t delay, start making daily progress now.